Terms of use

Percussion MOPERC, Inc. 


DEPOSIT REFUND POLICY FOR CUSTOM ORDERS


Shipping date of custom orders made through our website is maximum 36 days after we receive your first payment.


Effective March 1, 2022, the following refund policy shall apply:


  1. Refund requests made within the first 3 days of the deposit shall receive a full refund of all monies held by Percussion MOPERC, Inc.

  1. Refund requests made between the third and fourteenth day of the deposit shall receive a refund of all monies held by Percussion MOPERC, Inc.less 15% of the total invoice amount.

  1. Refund requests made between the fourteenth and thirty-fifth day of the deposit shall receive a refund of all monies held by Percussion MOPERC, Inc. less 25% of the total invoice amount.

  • Invoices remaining unpaid for two weeks beyond completion of the order will be subject to cancellation with a refund of all monies held by Percussion MOPERC, Inc. less 35% of the total invoice amount. 

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    Percussion MOPERC, Inc. 


    DEPOSIT REFUND POLICY FOR PURCHASES MADE ON THE ONLINE STORE SECTION       

    ‘’BRAND NEW DRUMS’’ and ‘’USED DRUMS’’


    Effective March 1, 2022, the following refund policy shall apply:


    Any purchase made of products in the ‘’BRAND NEW DRUMS’’ as well as ‘’USED DRUMS’’ online store can take up to 4 open days to ship. After the products leave our shop, we’re not responsible for additional transportation delays.


    Percussion Moperc inc. is entirely responsible for any damaged or lost packages in transportation and will replace them if needed.


    The products sold in the Moperc online store are final sales. 

    We don’t do any exchange and refund of an undamaged good.

    Any damaged products must be claimed 7 days after you receive it.




    FRANCAIS


    Percussion MOPERC, Inc.


    POLITIQUE DE REMBOURSEMENT DE DÉPÔT POUR LES COMMANDES PERSONNALISÉES


    La date d'expédition des commandes personnalisées effectuées via notre site Web est de 36 jours maximum après réception de votre premier paiement.


    À compter du 1er mars 2022, la politique de remboursement suivante s'appliquera :


    Les demandes de remboursement effectuées dans les 3 premiers jours suivant le dépôt recevront un remboursement complet de toutes les sommes détenues par Percussion MOPERC, Inc.


    Les demandes de remboursement effectuées entre le troisième et le quatorzième jour du dépôt recevront un remboursement de toutes les sommes détenues par Percussion MOPERC, Inc. moins 15 % du montant total de la facture.


    Les demandes de remboursement effectuées entre le quatorzième et le trente-cinquième jour du dépôt recevront un remboursement de toutes les sommes détenues par Percussion MOPERC, Inc. moins 25 % du montant total de la facture.


    Les factures restant impayées pendant deux semaines au-delà de l'achèvement de la commande seront sujettes à annulation avec un remboursement de toutes les sommes détenues par Percussion MOPERC, Inc. moins 35% du montant total de la facture.